Communication

Today's example of 'dumness'. I rang the people who are installing our new built in wardrobe tomorrow to ask about payment methods. They could find our book. Eventually we worked out because they had the surname COMPLETELY wrong (OK the first letter was right). Then they weren't able to find the quote and plan (lets hope it with the men that actually MAKE the wardrobe). Finally they told me a bout the deposit I have to pay before the men will actually come out and install it!! Lucky I rang really! Any way, alls well now. Deposit is paid, they will be there on Friday, and we can pay the balance by cheque.