Wardrobe saga

I am unsure how to approach this. The new built in wardrobe we had installed a week or so ago had the wrong doors on it. This turned out to be because the sales man was incompetent and he has now been sacked. The company has offered us some gold class movie tickets, but frankly I'd prefer to have the doors we wanted. I think another phone call to the state sales manager might be in order! bummer