Some people really do have no idea. I have an external service provider who I am convinced gets other people to answer his phone, then depending who it is, he many or many not be in. I generally get an email from him fairly soon after I ring. What a crappy shit person!
Having a head cold is really not putting me in the most charitable mood. I spent lunch time in the park, on a rug, in the sun; very pleasant. I am going to make Thai Pumkin Soup for tea tonight. My head hurts. :( Can I go home now?